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How do I apply for SNAP in Massachusetts?*

First, find out if you are eligible.

Call Project Bread’s FoodSource Hotline at 1-800-645-8333 to speak with a counselor who can help you.

If you are eligible:

1. Apply for SNAP

  • Over the phone: call Project Bread’s FoodSource Hotline at 1-800-645-8333 to start an application over the phone, or have an application sent to you through the mail.
  • By mail or fax: find links to fill-able PDFs and Word documents to download and complete on the DTA website. Completed applications can be mailed to: DTA, PO BOX 4406, Taunton, MA, 02780-9975 or faxed to 617-887-8765.
  • Apply online: use the Virtual Gateway to apply online.
  • In person: visit your local DTA office.

2. Participate in an interview

Once your application has been received, a DTA caseworker will call you to conduct an interview over the phone. Your caseworker is the person you will work with and send updates to until your application is complete.

3. Submit verifications

You can submit verifications with your application or separately. You have 30 days to submit these documents to your DTA.

  • A document showing your name and address
  • Social security numbers for all household members applying
  • Proof of income for the previous four weeks
  • For non-citizens: proof of legal non-citizen status.

Additionally, these optional documented expenses may significantly increase your benefit amount:

  • Child and adult care expenses
  • Housing costs (rent or mortgage and utilities)
  • Out-of-pocket medical expenses (if age 60 or over, or disabled)
  • Child support payments being made to a child living outside of the household.

You can mail copies (do not send origonals) of the verifications, fax them, or bring them to your local DTA office. If you mail or fax the verifications be sure to include your name and the last four number of your social security number on each of the documents. Verifications should be sent to:

PO Box 4406
Taunton, MA 02760-9975

FAX NUMBER: 617-887-8765.

Click here for helpful information and tips about submitting verifications.

Receiving your benefits

Once all of the verifications have been received and the interview completed, DTA will determine your eligibility and send an approval or denial letter.

You may receive an EBT card in the mail right after you apply. Until the DTA processes and approves your application, you will not have any benefits on your card. Benefits are electronically transferred onto the card once the case is approved.

Click here for more information on what happens once you are approved.

For additional help

If you have questions about how to apply for SNAP in Massachusetts, call Project Bread's FoodSource Hotline at 1-800-645-8333.

To get information from the DTA about your pending case, call the DTA Assistance Line at 1-877-382-2363.

*SNAP regulations vary by state. If you do not live in Massachusetts, call the USDA at 1-800-221-5689 or visit their website,, to find a contact in your state


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Need Help. Call Project Bread's FoodSource Hotline 1 800 645 8333

Frequently Asked Questions link


Link to Department of Transitional Assistance
Link to United States Department of Agriculture is a resource created by Project Bread - The Walk for Hunger, Inc., and has been funded in part with federal funds from the U.S. Department of Agriculture (USDA) in partnership with the Massachusetts Department of Transitional Assistance. The contents of this website do not necessarily reflect the views or policies of USDA, nor does mention of tradenames, commercial products, or organizations imply endorsement by the U.S. Government.

Project Bread - The Walk for Hunger® | 145 Border Street | East Boston, MA 02128
FoodSource Hotline  |  1-800-645-8333   |  (TTY) 1-800-377-1292 | |